Meet the team

Head of Residential Lettings

Jonathan Parker MARLA MNAEA

Mercantile House, Kingfisher Way, Silverlink Business Park, NE28 9NY


Property Management / Referencing - 0191 7371155 or

Run from our Head Office on the Silverlink Business Park. The team ensure a smooth transition from application to move in, making sure all paperwork is completed and legally compliant.


Senior Administrator

Charlotte Mason

Rental Administrator

Sarah Armstrong

Leah Brown

Field Based Property Co-ordinators -

Our Property Co-ordinators conduct all inventories, check ins, property visits and check outs for our managed portfolio.

Head Property Co-ordinator

Ian Smith

Property Co-ordinators

Gareth Thompson

Paddy Coombe

Bill Irvin

Ben Barnes


Maintenance & Repairs Team - 0191 7371046 or

With wide and varied experience our maintenance team tackle everything from a light property clean through to a full refurbishment, backed up by the experienced administration team.

Repairs Coordinators

Julie Whinney

Colin Thomson

Repairs Apprentice

Rachael Butler

Maintenance Manager

Bob Arkle

Maintenance Team

Matthew Rowley

Philip Routledge

Steven Wilson