What Do We Offer?
This is our superior service level, with an end to end, headache free, lettings service to you. This includes marketing and advertising, accompanied viewings, extensive referencing, inventory preparation, tenant check in/out, quarterly inspections, Tenancy Deposit Scheme registration, rent collection, plus a designated Property Coordinator for any queries you may have. We have specialist Admin, Accounts, Property Management and in-house Maintenance Teams for any additional requirements you may have, or advice you may need.
An optional upgrade for Fully Managed properties and subject to referencing. The full details of all service levels are in our Contract which you will receive at the market appraisal of your property (T&C apply).
Our basic level service which includes marketing, finding the tenant, accompanying viewings, undertaking referencing, preparation and signing of the lease and collection of the initial monies.
What Do Our Customers Say About Us?
Now that you’ve made the decision to rent your property, even if it was previously your home, it is now time to view it as a business. Remove any items that are personal or have sentimental value to you. Then, keep it simple! Stick to neutral colours, with emulsioned walls and plain hard wearing oatmeal coloured carpets. This allows the property to look clean and fresh, and it can easily be touched up in between tenancies as required. Remember, if your property is furnished all soft furnishings must comply with the Furniture and Furnishings (Fire Safety) Regulations 1989/1993. Any property should be clean and tidy to be placed on the open market to let – if you are happy to move in, then someone else will be too.
We have a large database of 1000s of prospective tenants registered looking for properties to rent. We advertise on both Rightmove and Zoopla, as well as on our own website and across our branch network. As soon as a property comes on the market that’s when we start speaking to clients, to generate viewings and interest!
You will need to have permission in writing from your mortgage lender, leaseholder, block management company, other owners etc (if any) prior to renting. Valid Landlord’s Buildings and Contents Insurance is a must. There are a host of legal requirements, such as: Energy Performance Certificates and Landlord’s Gas Safety Certificates (for properties with gas) which are required by law, so we would require copies. A full list of legal requirements are on the government website. However, if you are not 100% sure of your obligations, then Full Management is the way to go.
When our Valuer attends your property, they will discuss with you the market value, our service levels in more detail and answer any queries you may have. They will also be able to offer advice as to what may help your property to become more marketable. The Valuer will run through all applicable fees, and what those fees include and exclude so that you are able to make an informed decision.
As an optional upgrade to our Fully Managed service, for an extra 3% + VAT (3.6%) of the rent we offer a Rent Guarantee Service. This means the rent will be covered should the tenant default. We will also serve relevant Notices to enforce the applicable legislation to gain possession if required. (Terms and conditions apply to the Rent Guarantee Scheme – please ask for further details or see our Agency Agreement).
This will depend on the type of tenancy agreement you have, noting any relevant wording within the agreement and current legal requirements. In general, the landlord will need to serve the tenant with 2 months’ notice, however, you cannot ask a tenant to leave before the end of a fixed term agreement unless there is serious breach (such as non-payment of rent). Notice also cannot be given during the first 4 months of a fixed term contract.
Yes you can, however, you need to be mindful of creating a HMO (House in Multiple Occupation) for which the legal requirements may be different and a license may be required.
Tenants in Fully managed properties are automatically contacted to see what their intentions are. If they wish to renew or extend, we will then contact you to discuss the options. There is no charge for this service.
The tenants may give 1 months’ notice to vacate, in writing, as long as the vacation date is not before the end of the initial term of the tenancy as per the dates on the Tenancy Agreement. There will be specific wording on the contract which tenants should refer to.
As part of our fully managed service, we conduct quarterly inspections, these are then forwarded on to you by email so that you have a clear record of how the property is being maintained.