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Pattinson's Unique Service Extends to Rentals
Building on the success of our innovative and well established out-of-hours Customer Care Centre, our customer service team is expanding even further to bring you specialist rental property information, at a time that best suits your busy schedule -be it on your lunch break, in the evening after work or late on a Sunday afternoon. Head of Pattinson Rentals, Andrew Hartley comments:
"In an ever changing and increasingly complex rentals market both landlords and prospective tenants are looking for speed, flexibility and responsiveness from their letting agent of choice.
"Since its launch the rentals team has arranged a record number of viewings and valuations - a huge achievement in only its first few weeks.
"We always knew that customers needed a dedicated service out of normal office hours so that they can speak to agents at their convenience rather than squeezing a call into a lunch hour or making a call with their boss looking over their shoulder, and we’re thrilled that so many landlords and prospective tenants are making the most of it."
Open for over a year, the demand for our longer customer service hours is greater than ever and Pattinson has extended its unique bespoke service to assist landlords and tenants around the clock. The specially trained team are able to answer all of your rental queries, an indispensable service - especially in light of the new and ever changing legislation.
"Feedback from our customers so far has been incredible. Our team, like all our agents, has access to the full details and latest status on each and every property on our database and can therefore handle any customer queries, book viewings or arrange to let a property - without having to leave the customer frustrated waiting to speak to the relevant person.
"We're doing everything we can to make it as easy as possible for our customers to rent or let a property."
Call us now 0845 155 0609
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